Fall 2020 teaching at MLFTC

Please note: Please visit this page often for the latest resources and information about teaching at MLFTC. Last update: 8/26/2020.

As we navigate the fall 2020 semester, this page will be a repository of information intended to support MLFTC faculty. Here are a few governing principles to keep in mind as you navigate these resources:

  1. Just because we are doing a lot of our teaching and learning remotely this semester does not mean we are resigning ourselves to being personally remote. Far from it. We need to work intentionally to provide students engaging and meaningful learning experiences.
  2. Listening matters more than ever. It’s important not to assume that what’s best for you is best for everybody. One faculty member may need to teach remotely. Another may have good reasons for wanting to teach in a campus classroom. The same goes for students, some of whom have housing situations that make attending class from home challenging.
  3. Nobody in the world has yet perfected how to do college in a pandemic. At any given time, we won’t know all the answers. We probably won’t even know all the questions. Let’s keep asking and answering them together.

Health and Safety

University resources

View Arizona State University’s official source of information about the Novel Coronavirus.

In order to do your part in keeping yourself and our community healthy, you must complete a daily health check. Report the required daily health check:

MLFTC resources

Community of Care kits are available to all faculty and staff. They can be picked up at the dean’s office front desk on the Tempe, West and Polytechnic campuses.

If you are teaching at Arizona Western College, Eastern Arizona College or another location, email the MLFTC operations team at EdOps@asu.edu to arrange to have your kit shipped to you.

Kits contain the following:

  • Care guide
  • 2 face coverings
  • A thermometer
  • Hand sanitizer
  • Disinfectant wipes

To request additional personal protective equipment or cleaning supplies for campus learning spaces and offices, email the MLFTC operations team at EdOps@asu.edu.

What to do if a student tests positive for COVID-19

If you learn of a student who tests positive, please email the student’s name and ASU ID number to deanofstudents@asu.edu as soon as possible, so support and care can be provided to the student.

Faculty will not be notified when a student taking courses remotely via ASU Sync has tested positive. If a student who has attended your classroom tests positive, the ASU Health Services Exposure Management team will determine who needs to be notified.

If you are made aware that an individual student has tested positive, please do not share this information with anyone else, even if the student chooses to share with others. Remember that student health information is protected under FERPA.

What to do with students not wearing masks

Extra masks should be available in ASU classrooms. They will also be available in the Office of Student Services and the dean’s office.

If a student enters your classroom without a mask, welcome them to class and offer them a mask.

  • Talking point: Great to see you today. ASU requires all of us to wear masks in class. I have one for you.
  • Talking point: Great to see you today. ASU requires all of us to wear masks in class. You can go pick one up in [the office of student services][the dean’s office]. I won’t mark you late.

If a student refuses to accept or wear the mask, reiterate that the ASU code of conduct requires everyone in a classroom to wear a mask or face shield. Students not wearing a face covering should access the course remotely via ASU Sync.

  • Talking point: The ASU code of conduct requires all of us to wear face masks or face shields in classrooms. If you don’t wear a face covering, please leave the classroom and use ASU Sync to attend today’s class. 

If a student refuses to leave the classroom, you should file a report by emailing the dean of students at deanofstudents@asu.edu.

  • Talking point: You should understand that I am required to send a report to ASU’s dean of students if you refuse to leave the classroom.

If a student becomes abusive or threatening, you may call the ASU Campus Police by dialing 911. The office of the dean of students maintains standards for threatening behavior.

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Process and Pedagogy

Preparing to Teach via ASU Sync

As you prepare to teach via ASU Sync, please consider the following steps as a guide:

1. Look up your classes to identify critical information.

Look up your classes on My ASU and identify the following for each class you are teaching:

  • Delivery (ASU Sync/In-Person, ASU Sync Only, In-Person)

Class Tools

2. Prepare for your physical and virtual teaching and learning environment.
3. Update your syllabus with the suggested ASU Sync and COVID-related language.

Suggested ASU Sync and COVID-related language for MLFTC syllabi.

Office of Digital Learning will coordinate updates for ASU Online syllabi.

4. Communicate with students.

If you haven’t contacted your students, please consider sending an email asking about their intention to attend your class in person or remote. It’s important to be precise about class and time as many students, for their own reasons, may be planning to attend some classes in person and some remotely.  For them, it may vary by day, depending on their schedules and the rooms to which their classes are assigned.

It is critical that each instructor have an “ASU Sync plan” for the first day of class and communicate to all students how they should plan to attend (e.g., all in-person students will fit in the classroom and should plan to attend that way, the class enrollment exceeds room capacity and the students will be divided with some attending remote the first day and some attending in-person, or the first class will be held as a fully remote class).

If you plan to teach in person, a note might say:

I am really looking forward to seeing all of you in [class name]. I know that some of you will attend our class in person and some, for a variety of reasons, will want or need to attend remotely. The class will meet at the scheduled time, and the room assigned will continue to be available. It would help me to plan and ensure an inclusive, active learning experience if I knew in advance whether you intend to attend our class in person or remotely. So please email me and let me know. I understand things might change over the course of the semester. But it will be good for us all to know how we’re starting. We can adjust from there as needed.

If you plan to teach remotely to an in-person class, a note might say:

I am really looking forward to seeing all of you in [class name]. I want you to know that, for personal reasons, I am teaching remotely this semester. Please know I will ensure that you can attend class in the way that makes you most comfortable. I know that some of you will attend our class in person and some, for a variety of reasons, will want or need to attend remotely. The class will meet at the scheduled time, and the room assigned will continue to be available. It would help me to plan and ensure an inclusive, active learning experience if I knew in advance whether you intend to attend our class in person or remotely. So please email me and let me know. I understand things might change over the course of the semester. But it will be good for us all to know how we’re starting. We can adjust from there as needed.

If you plan to survey your students regarding their attendance, here are sample questions:

  • Your name (as it will appear on the roster)
  • For classes meeting two or more days per week:
    • How do you plan to attend class this fall? (If you change your mind later, that is okay).
      • In person (on campus in classroom) BOTH days each week. Also note that due to room capacity, your requests may have to be modified depending on collective responses for attending both days a week
      • You plan on attending class in person (on campus in classroom) 1 day per week and attending remotely via Zoom 1 day per week
      • You plan on attending class remotely via Zoom for all class sessions
    • If you plan on attending class in person (on campus) only one day each week, which day will you be attending? (Again, this may need to be modified based on the collective responses.)
      • Monday
      • Wednesday
      • This does not apply to me (I will be attending in person or remotely for all classes)
    • For classes meeting one day per week:
      • How do you plan to attend class this fall? (If you change your mind later, that is okay).
      • In person (on campus in classroom) each week * Also note that due to room capacity, your requests may have to be modified depending on collective responses for attending both days a week
      • You plan on attending class remotely via Zoom for all class sessions
    • Do you have any other information you would like to share with me about this coming semester?

In general, we will need to be agile, nimble and responsive to students as the fall 2020 semester unfolds.

Please pay attention to issues of equity. There are many reasons a student, even during a pandemic, might prefer or even need to attend class on campus rather than remotely. Additionally, there may be pedagogical value, as well as social value, for students to gather safely in a learning space even if the instructor is remote. Contact your students about how they plan to attend the course and create your ASU Sync plan for the first week.

  • Monitor enrollment and think through how you want to configure remote and in-person attendance based on adjusted classroom occupancy limits.
  • Please remember many instructors may be reaching out to students and that a shorter survey will yield higher response rates, or that coordinating with other instructors teaching the same cohort may simplify planning.
  • Another option is to share with them a Google Sheet that asks them to identify how they plan to attend the course (e.g., remotely, in-person on Monday, in-person on Wednesday).

ASU Sync Toolkit: Welcome students in an ASU Sync class

ASU Sync Toolkit: What should I say to my students about the first day of class?

5. Download the “day-of” guide for teaching your ASU Sync class.

ASU Sync Toolkit: Daily Guide to Teaching In Class via ASU Sync

Live Learning Sessions

Register to attend a live session on one of the following topics. The full agenda and detailed notes for each session is included below for reference as a text file.

  • Fall 2020 Logistic Considerations Q&A (agenda) provides information about teaching via ASU Sync this fall and an opportunity to ask logistical questions about your classes.
  • Leveraging Zoom for Instruction (agenda) provides an opportunity to learn about and practice using Zoom features specific to teaching, including use of breakout rooms and the whiteboard, and managing student participation. The session will include a draft of a communication plan to share with students about Zoom expectations.
  • Centering Instruction In Canvas focuses on making your course shell the starting point for you and your students. Placing all resources in Canvas will ensure students will have access to all learning materials whether attending class in-person, via ASU Sync, or asynchronously. Topics will include organization, communication, and taking advantage of helpful Canvas features.
  • Creating and Implementing a Community-Building Plan focuses on strategies to develop relationships among students by leveraging technology to bring them together. Topics will include cooperative learning, integrating Slack or “outside class” spaces, and involving and relationship-building.
  • Engaging Students in ASU Sync focuses on providing multiple engagement opportunities for students through synchronous strategies that utilize technology such as Zoom, Google Suite, Pear Deck, Yellowdig, and Playposit. Considerations for asynchronous students who are unable to attend synchronous sessions will also be part of the session. You will also learn about cooperative learning and discussion options based in technology.
  • Supporting Students in ASU Sync includes considerations related to student learning experiences. We will discuss the challenges and opportunities for students in this modality. Topics will include assessment options, personalized learning, student choice, equity, and accessibility.
  • Open Conversation about Remote Pedagogy Considerations is a time for faculty members to share ideas and strategies for instruction in the ASU Sync learning environment. Facilitators will provide suggestions and ideas, answer questions, and discuss opportunities and challenges aligned with this instructional model.  
  • Teaching in ASU Sync Demonstration is a hands-on demonstration using the ASU Sync format with participants able to join in person or remotely walking through actionable suggestions for how to engage students and teach effectively using ASU Sync.

To register: View Live Learning Sessions on the calendar. Select the event you would like to attend and click “register now” to secure your spot.

Support Requests

To support our faculty in teaching via ASU Sync, MLFTC has established a variety of methods to help you find answers to your questions and troubleshoot problems.

  • Email: Send a support request by emailing jira.MOODLDL.Request@asu.edu
    • Your email MUST have a subject line. Please identify your questions, needs or concerns for teaching via ASU Sync (e.g., 1:1 consultation with an instructional designer about pedagogy or learning technologies, request for Canvas or Zoom assistance specific to your course) or other considerations related to teaching your class this fall.
  • Slack: If you use Slack, you can send us a message on the #mlftc-faculty-support channel on our MLFTConnect workspace. As with email, the more information you provide about your concern or need, the easier it will be for us to help you. Information about resources and learning sessions are posted on the channel as well.
  • Phone:
    • ASU Classroom Support: 480-965-6500 (for technical support, call this number, posted in every ASU Classroom)
    • MLFTC Hotline: 480-727-2808 (for urgent questions about classes in progress; for example, an instructional assistant is absent; a room lacks safety or cleaning supplies; any other non-technological issues)

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Classroom support

For technical support, call this number, posted in every ASU classroom: 480-965-6500

Classroom supplies

Need writing supplies for your classroom? Pick up a writing kit that includes an eraser and whiteboard markers, a box of chalk, or a sanitary microphone cover. Supplies are available 10 a.m.-2 p.m. Monday through Friday from the following locations. You must bring a list of classrooms that you will be teaching in for the fall semester. 

If you are unable to make it during these times, email EDops@asu.edu with your request.

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Student support

MLFTC student FAQ

Course-related flexibility

We are creating a process through which students can make specific requests to attend remotely for some or all of a semester and for some or all of their courses. If a student asks you directly for an exception (e.g., to attend exclusively remotely or to attend remotely on Thursdays because of childcare or transportation issues), please know that ASU’s default position is to get to “yes.” If you do not immediately know how to address a student’s concern or situation, you should ask for help.

Wellness and peace of mind

Students may ask you questions about anything: health and safety, financial aid, state certification requirements, interstate travel. Their schedules may be affected by a partner or spouse’s employment situation or by childcare needs. Any or all of these issues may be weighing heavily on students. Again, we are looking for flexibility on your part to support these students, keep them enrolled and successful. There are many resources available to students.

Please encourage students who approach you with non-academic issues (even those with academic effects) to call their advisors.

The MLFTC undergraduate and graduate advising teams remain the best resource to help students work through these issues. They will have the latest, most accurate information from the university.

  • Undergraduate student services: 480-965-5555
  • Masters student services: 602-543-6358
  • Doctoral students: email Robin Boyle directly

ASU Counseling Services offers telehealth consultations seven days a week for students enrolled in campus-based courses (whether via ASU Sync or in-person).

Students enrolled in ASU Online courses and programs can access 360 Life Services.

As always, if you feel a student is in a state of distress, you should immediately fill out an SoS form or refer them to ASU Counseling Services at 480-965-6146 or, after 5 p.m., 480-921-1006. And you can always email Erica Mitchell directly.

Technology, access and equity

Please understand that some of our students may not have a space at home in which to work comfortably. Some may not have easy access to technology or reliable internet service. Some may be in a different time zone.

So, for example, if a student wants or needs to come to campus, they can come to campus, assuming they comply with all health and safety rules. Students without their own device or internet access who are taking courses through ASU Sync can check out a laptop and/or hot spot in a process managed by the ASU Library and the University Technology Office.

Access Learning with Zoom: A Student Guide for answers to frequently asked questions from students on Zoom, including:

  • What is Zoom?
  • How do I join a class in Zoom?
  • What equipment do I need to get started?
  • Check your audio and video before class starts
  • What are we going to do in class?
  • How can I use Zoom outside of class?

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Technology

Our primary goal is the commitment to high-quality delivery of learning so that all students can progress toward their academic goals uninterrupted.

  • ASU Classroom Support: 480-965-6500 (for technical support, call this number, posted in every ASU Classroom)
  • MLFTC Hotline: 480-727-2808 (for urgent questions about classes in progress; for example, an instructional assistant is absent; a room lacks safety or cleaning supplies; any other non-technological issues)

Zoom with ASU Single-Sign On

Activation of ASU Zoom Account

Log on to asu.zoom.us to activate your ASU Zoom account and download the software for use throughout the semester.

It is critical that all instructors log on with their ASU Zoom account via SSO (single-sign on) to connect to the same Zoom meeting room as your students. Students will access the Zoom meeting room listed under My Classes on My ASU unless you customize the My ASU Attend Via Sync button.

My Classes Demo

Enforcement of ASU Single Sign-on

The college has applied a new policy to your ASU-owned computer that will enforce the use of ASU single sign-on (SSO) to authenticate to asu.zoom.us. In order to have this policy fully applied to your computer, please follow the steps outlined in Enforcing Zoom ASU Single Sign-on.

Hardware needs

Submit this form to report hardware issues or needs.

ASU VPN

View the installation guide to install and use the Cisco AnyConnect SSLVPN. Learn more at sslvpn.asu.edu.

Office 365

View the installation guide to install Office 365 on a home computer.

Slack

View the installation guide to install and access Slack, a real-time messaging and file sharing tool. Or, sign up for ASU Slack training.

IgnitED Labs 4th Space

Students and faculty members can visit IgnitED Labs 4th Space, a virtual experience that replicates some services and offerings available at our physical IgnitED Labs locations and provides support for teaching and learning with technology.

Faculty

  • Schedule a Tech Visit with an Educational Technology Champion (ETC) to practice digital technologies such as Zoom, Pear Deck, Flipgrid, Google Suite and more.
  • Drop in to speak with ETCs during live Zoom visits to ask technology-related questions.
  • Attend Zoom and other digital technology practice sessions. See the 4th Space site for details.

Students

  • Schedule a Tech Visit with an ETC to find out how to use digital technologies for learning or learn more about the lab and its services.
  • Drop in to speak with ETCs during live Zoom visits to ask questions about learning with technology.
  • Explore the lab’s technologies by watching Tech Tours or Tech This Out! Videos.
  • Find help and learn more about using technology for learning on the IgnitED Labs Resources page.

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