Teaching remotely at MLFTC

Please note: These resources are updated continually. Last update: 03/18/2020 10:46 AM. Revisit the page often for the latest information from MLFTC. For the most up-to-date information on ASU’s preparation and response, visit coronavirus.asu.edu.

This site provides you with support, guidance and resources for teaching remotely at MLFTC. As you know, the university has made the decision to transition in-person classes to online instruction wherever possible, effective Monday, March 16.

To support our faculty as they move to remote and online teaching for the remainder of the spring semester, MLFTC has established a variety of methods to help you find answers to your questions and troubleshoot problems.

Web: Browse the resources provided on this site for latest guidance on teaching remotely, software and technology, communication to students and more.

Email: Send a support request by email. (jira.MOODLDL.Request@asu.edu). Your email MUST have a subject line. Please identify your top two questions, needs or concerns for teaching remotely or online (e.g., lecture delivery, in-class project or presentation, holding small group discussions in Zoom).

Office hours: The Office of Digital Learning will be offering virtual, Zoom-based office hours and workshops. Instructional design professionals are available to answer questions or talk through ideas you have for teaching your class remotely or online for the rest of the semester. See all scheduled office hours and Zoom workshops for faculty on the MLFTC calendar.

Slack: If you use Slack, you can send us a message on the #mlftc-faculty-support channel on our MLFTConnect workspace. As with email, the more information you provide about your concern or need, the easier it will be for us to help you.

Our primary goal is the continuation of classes and the commitment to high-quality delivery of learning, so that all students can progress toward their academic goals uninterrupted.

Faculty can teach their classes through two modalities:

1. Live video conferencing via Zoom.

In this option, you will hold your class at its normally scheduled day and time (i.e., synchronous or live stream teaching).


Teaching with Zoom: An Instructional Guide

ASU Zoom Trainings

Zoom Remote Teaching - Preflight Checklist

Teaching with Zoom: A Faculty Guide

2. Online delivery using Canvas.

If needed, pre-recorded lectures may be posted to Canvas. Zoom is not required and class would not need to meet at its regularly scheduled day and time (i.e., asynchronous teaching).


Canvas Tutorials and QuickStart Guides

Hardware needs

Submit this form to report hardware issues or needs.


View the installation guide to install and use the Cisco AnyConnect SSLVPN. Learn more at sslvpn.asu.edu.

Office 365

View the installation guide to install Office 365 on a home computer.


View the installation guide to install and access Slack, a real-time messaging and file sharing tool. Or, sign up for ASU Slack training.

Faculty must inform their students about how to attend class as soon as possible, and well in advance of the class meeting. You are invited to use the following email templates to communicate plans with students.

Faculty are strongly encouraged to send a follow-up email to students reminding them of class plans either 24 hours before class meets and/or after the first virtual class meeting to help ensure that all students are aware of the plan.

If students reach out to you with questions, please direct them to Learning Remotely at ASU.

Learn More

We understand that for some faculty members, this remote modality may be new. In an effort to provide you detailed instructions, please visit provost.asu.edu/remote. This website includes step-by-step how-to guides, FAQs, quick links and contact information for 24/7 support.