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As we navigate the fall 2020 semester, this page will be a repository of information intended to support MLFTC faculty. Here are a few governing principles to keep in mind as you navigate these resources:
View Arizona State University’s official source of information about the Novel Coronavirus.
In order to do your part in keeping yourself and our community healthy, you must complete a daily health check. Report the required daily health check:
Community of Care kits are available to all faculty and staff. They can be picked up at the dean’s office front desk on the Tempe, West and Polytechnic campuses.
If you are teaching at Arizona Western College, Eastern Arizona College or another location, email the MLFTC operations team at EdOps@asu.edu to arrange to have your kit shipped to you.
Kits contain the following:
To request additional personal protective equipment or cleaning supplies for campus learning spaces and offices, email the MLFTC operations team at EdOps@asu.edu.
If you learn of a student who tests positive, please email the student’s name and ASU ID number to firstname.lastname@example.org as soon as possible, so support and care can be provided to the student.
Faculty will not be notified when a student taking courses remotely via ASU Sync has tested positive. If a student who has attended your classroom tests positive, the ASU Health Services Exposure Management team will determine who needs to be notified.
If you are made aware that an individual student has tested positive, please do not share this information with anyone else, even if the student chooses to share with others. Remember that student health information is protected under FERPA.
Extra masks should be available in ASU classrooms. They will also be available in the Office of Student Services and the dean’s office.
If a student enters your classroom without a mask, welcome them to class and offer them a mask.
If a student refuses to accept or wear the mask, reiterate that the ASU code of conduct requires everyone in a classroom to wear a mask or face shield. Students not wearing a face covering should access the course remotely via ASU Sync.
If a student refuses to leave the classroom, you should file a report by emailing the dean of students at email@example.com.
If a student becomes abusive or threatening, you may call the ASU Campus Police by dialing 911. The office of the dean of students maintains standards for threatening behavior.
As you prepare to teach via ASU Sync, please consider the following steps as a guide:
Look up your classes on My ASU and identify the following for each class you are teaching:
Office of Digital Learning will coordinate updates for ASU Online syllabi.
If you haven’t contacted your students, please consider sending an email asking about their intention to attend your class in person or remote. It’s important to be precise about class and time as many students, for their own reasons, may be planning to attend some classes in person and some remotely. For them, it may vary by day, depending on their schedules and the rooms to which their classes are assigned.
It is critical that each instructor have an “ASU Sync plan” for the first day of class and communicate to all students how they should plan to attend (e.g., all in-person students will fit in the classroom and should plan to attend that way, the class enrollment exceeds room capacity and the students will be divided with some attending remote the first day and some attending in-person, or the first class will be held as a fully remote class).
If you plan to teach in person, a note might say:
I am really looking forward to seeing all of you in [class name]. I know that some of you will attend our class in person and some, for a variety of reasons, will want or need to attend remotely. The class will meet at the scheduled time, and the room assigned will continue to be available. It would help me to plan and ensure an inclusive, active learning experience if I knew in advance whether you intend to attend our class in person or remotely. So please email me and let me know. I understand things might change over the course of the semester. But it will be good for us all to know how we’re starting. We can adjust from there as needed.
If you plan to teach remotely to an in-person class, a note might say:
I am really looking forward to seeing all of you in [class name]. I want you to know that, for personal reasons, I am teaching remotely this semester. Please know I will ensure that you can attend class in the way that makes you most comfortable. I know that some of you will attend our class in person and some, for a variety of reasons, will want or need to attend remotely. The class will meet at the scheduled time, and the room assigned will continue to be available. It would help me to plan and ensure an inclusive, active learning experience if I knew in advance whether you intend to attend our class in person or remotely. So please email me and let me know. I understand things might change over the course of the semester. But it will be good for us all to know how we’re starting. We can adjust from there as needed.
If you plan to survey your students regarding their attendance, here are sample questions:
In general, we will need to be agile, nimble and responsive to students as the fall 2020 semester unfolds.
Please pay attention to issues of equity. There are many reasons a student, even during a pandemic, might prefer or even need to attend class on campus rather than remotely. Additionally, there may be pedagogical value, as well as social value, for students to gather safely in a learning space even if the instructor is remote. Contact your students about how they plan to attend the course and create your ASU Sync plan for the first week.
Register to attend a live session on one of the following topics. The full agenda and detailed notes for each session is included below for reference as a text file.
To register: View Live Learning Sessions on the calendar. Select the event you would like to attend and click “register now” to secure your spot.
To support our faculty in teaching via ASU Sync, MLFTC has established a variety of methods to help you find answers to your questions and troubleshoot problems.
For technical support, call this number, posted in every ASU classroom: 480-965-6500
Need writing supplies for your classroom? Pick up a writing kit that includes an eraser and whiteboard markers, a box of chalk, or a sanitary microphone cover. Supplies are available 10 a.m.-2 p.m. Monday through Friday from the following locations. You must bring a list of classrooms that you will be teaching in for the fall semester.
Downtown Phoenix: University Center (UCENT) 267
Poly: Academic Center (CNTR) 150
West: Fletcher Library (FLHLB) Atrium
If you are unable to make it during these times, email EDops@asu.edu with your request.
We are creating a process through which students can make specific requests to attend remotely for some or all of a semester and for some or all of their courses. If a student asks you directly for an exception (e.g., to attend exclusively remotely or to attend remotely on Thursdays because of childcare or transportation issues), please know that ASU’s default position is to get to “yes.” If you do not immediately know how to address a student’s concern or situation, you should ask for help.
Students may ask you questions about anything: health and safety, financial aid, state certification requirements, interstate travel. Their schedules may be affected by a partner or spouse’s employment situation or by childcare needs. Any or all of these issues may be weighing heavily on students. Again, we are looking for flexibility on your part to support these students, keep them enrolled and successful. There are many resources available to students.
Please encourage students who approach you with non-academic issues (even those with academic effects) to call their advisors.
The MLFTC undergraduate and graduate advising teams remain the best resource to help students work through these issues. They will have the latest, most accurate information from the university.
ASU Counseling Services offers telehealth consultations seven days a week for students enrolled in campus-based courses (whether via ASU Sync or in-person).
Students enrolled in ASU Online courses and programs can access 360 Life Services.
As always, if you feel a student is in a state of distress, you should immediately fill out an SoS form or refer them to ASU Counseling Services at 480-965-6146 or, after 5 p.m., 480-921-1006. And you can always email Erica Mitchell directly.
Technology, access and equity
Please understand that some of our students may not have a space at home in which to work comfortably. Some may not have easy access to technology or reliable internet service. Some may be in a different time zone.
So, for example, if a student wants or needs to come to campus, they can come to campus, assuming they comply with all health and safety rules. Students without their own device or internet access who are taking courses through ASU Sync can check out a laptop and/or hot spot in a process managed by the ASU Library and the University Technology Office.
Access Learning with Zoom: A Student Guide for answers to frequently asked questions from students on Zoom, including:
Our primary goal is the commitment to high-quality delivery of learning so that all students can progress toward their academic goals uninterrupted.
Activation of ASU Zoom Account
Log on to asu.zoom.us to activate your ASU Zoom account and download the software for use throughout the semester.
It is critical that all instructors log on with their ASU Zoom account via SSO (single-sign on) to connect to the same Zoom meeting room as your students. Students will access the Zoom meeting room listed under My Classes on My ASU unless you customize the My ASU Attend Via Sync button.
Enforcement of ASU Single Sign-on
The college has applied a new policy to your ASU-owned computer that will enforce the use of ASU single sign-on (SSO) to authenticate to asu.zoom.us. In order to have this policy fully applied to your computer, please follow the steps outlined in Enforcing Zoom ASU Single Sign-on.
Submit this form to report hardware issues or needs.
View the installation guide to install Office 365 on a home computer.
Students and faculty members can visit IgnitED Labs 4th Space, a virtual experience that replicates some services and offerings available at our physical IgnitED Labs locations and provides support for teaching and learning with technology.